Active User Pricing: Why It’s Your Number 1 Solution for Unpredictable User Numbers

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The Uncertainty Factor: How Many Daily Active Users Will I Really Have?

Three key reasons to prioritise online induction training

If you’re like most of our clients, you’re not entirely sure how many active users you’ll have from one month to the next. Special projects, seasonal changes, or new training initiatives can result in variable user numbers. We understand that uncertainty and that’s why our pricing model is designed to be flexible.

What is an Active User?

On Tribal Habits, an active user is any individual within your organization’s learning portal who logs in during a specific calendar month. This includes:

  • Learners: These are the individuals who take courses, access training materials, and complete learning activities within the platform.
  • Administrators: These are the people responsible for managing the platform, including adding users, assigning courses, and tracking learner progress.
  • Content Creators: These are the individuals who develop and upload training materials, such as courses, quizzes, or videos, to the platform.

Unlimited Storage and Creators

Store as many users, courses, and training materials as you want. Have as many administrators and creators as you need—all at no extra cost. Our focus is solely on the number of active users per calendar month.

Tiered Pricing: More Users, Lower Cost

Our pricing starts with as few as 10 active users and scales up in multiples of 50. The more you commit to, the lower your per-user rate.

Tiered Pricing: More Users, Lower Cost

Flexibility in Scaling

If your user count grows, it’s simple to move up to the next tier. We’ll pro-rate the difference, with zero penalties. However, you can’t downgrade during your annual contract period.

Smart Planning: Start Small, Scale Wisely

Not sure of your numbers? We recommend starting with a smaller plan with room for some excess usage. Excess active users are billed at the end of each month at the same per-user rate. This approach often maximises value, compared to underutilising a larger plan.

Use Our Calculators to Estimate Costs

To help you get a handle on potential costs, we can plug some expected usage scenarios into our pricing calculators that allow you to compare overall costs on different plans. This gives you a ballpark figure for your yearly pricing.

Significant Cost Savings

We usually find about 30-80% of total stored users login in any month (depending on how regular the training plans are). As a result, our Active User pricing plans work out significantly cheaper compared to traditional stored-user pricing models, (even with a few spikes of usage!)

Control and Scheduling

Concerned about unexpected spikes? You can schedule or automate user deactivations to prevent any overflows into another calendar month.

Billing and Payment

You pay upfront for your annual contract based on a minimum number of active users per month. Any excess usage gets billed at month-end.

No Hidden Fees

All essential features are included in our pricing. No setup, maintenance, or support costs.

Don’t Let Unpredictable Users Hold You Back: Embrace Flexible Learning

The fluctuating number of active users shouldn’t be a barrier to implementing a powerful LMS solution. At Tribal Habits, we understand this challenge, which is why we’ve designed a pricing model and tools that empower you to make an informed decision.

Here’s how Tribal Habits puts you in control:

  • Flexible Pricing Model: Our adaptable plan eliminates the worry of fluctuating user numbers. You won’t be penalized for exceeding or falling short of a rigid user quota.
  • Scalability to Grow with You: Tribal Habits scales seamlessly with your organization’s needs. Whether your user base grows or shrinks, you’ll only pay for the active users engaging with the platform.
  • Cost Savings: Our approach helps you avoid overspending on unused licenses and ensures you receive the most value for your investment.
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