Easy ways to capture knowledge for training content – Part 2

If you want to source training content from internal knowledge, there are a variety of ways to readily achieve this. Like many solutions, there are both simple and powerful alternatives. The training content and objectives will determine whether you need a quick fix or a dedicated solution. In part 2 of this series, we examine additional ways to capture knowledge including social media, presentations, knowledge sharing platforms and eLearning.

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Easy ways to capture knowledge for training content – Part 1

If you want to source training content from internal knowledge, there are a variety of ways to readily achieve this. Like many solutions, there are both simple and powerful alternatives. The training content and objectives will determine whether you need a quick fix or a dedicated solution. In part 1 (of 2), let’s consider a range of options to easily capture knowledge for training content.

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Training budget calculator for Professional Services firms

Training budgets at small to medium professional services firms are often determined via a bottom-up approach, driven by possible training requirements and estimated costs. Let’s consider how to calculate a top-down training budget (including a free training budget calculator) across four key training budget benchmarks. This includes tying the training budget into key business outcomes for the next 12 months (to make training an investment, not an expense).

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Planning and managing training the easy way: 5 key strategies

Studies have long revealed that successful businesses – those with more profit, higher staff engagement, and long-term growth – are often leaders in managing training. They take staff training seriously and ensure managing training forms a part of their strategic planning. Yet many HR and training staff in a professional services firm can face multiple hurdles to implementing training plans. There is great intention to deal with training, but the hurdles to getting started just seem too high to overcome. Here’s five strategies to help overcome those starting hurdles.

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How to organise professional services training streams

Whether you manage a growing range of training topics or are looking for inspiration on how to map out learning pathways, it’s useful to use the concept of a ‘training stream’ within your business. So let’s review the most common training streams found in professional services firms to help you define your most suitable streams.

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Measuring training change and Kirkpatrick Level 3 Behaviour

In part three of our examination of training success, let’s examine the measurements of behavioural change (Kirkpatrick Level 3 measurement). Kirkpatrick Level 3 Behaviour measurement is one of the most valuable measurements for a professional services firm. Without behavioural change, obtaining new outcomes for a business is almost impossible – keep doing what you are doing and you’ll keep getting what you are getting!

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The only two choices for sourcing training content

Broadly speaking, you have two primary sources for your training content for your professional services firm. First (and traditionally) we have external knowledge. This is knowledge ‘imported’ into your firm from an external source. Second, we have internal knowledge. This is knowledge which already exists within your firm. There are pros and cons to both types of knowledge, and there are scenarios where either could satisfy your training and learning objectives. This article shows how internal knowledge is becoming the new default position for many professional services firms.

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How to select the best training delivery methods – Part 2

As your firm develops its training content, the delivery of that content is an equally important question. In fact, the selection of your delivery methods is probably a better first step, with content then built to suit. So let’s review the strengths and weaknesses of various training delivery methods as a starting point to building the ‘best’ possible training experiences.

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How to select the best training delivery methods – Part 1

As your firm develops its training content, the delivery of that content is an equally important question. In fact, the selection of your delivery methods is probably a better first step, with content then built to suit. So let’s review the strengths and weaknesses of various training delivery methods as a starting point to building the ‘best’ possible training experiences.

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4 tips for purchasing training for professional services firms

Many business owners or HR professionals who are responsible for purchasing training for their professional services firm are inexperienced with the process. The training industry is a fragmented industry, filled with large global vendors through to, literally, thousands of small providers. Like all industries, vendors need to make money and are trained to sell their wares. As there are typically no refunds in purchasing training, and training results can be difficult to quantify, selecting the right external training content can be a tricky task.

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