SOLUTIONS

Customers & Stakeholders

Engage your employees, volunteers, customers, contractors, managers, mentors and other key stakeholders via one platform.

Learning Platform for Training Providers & small businesses
Analytics - Platform activity screen for customers & stakeholders

Manage multiple customers & stakeholders, brands and cohorts

You have total control over your training and content in Tribal Habits. Within a single portal you can manage multiple groups – employees, volunteers, customers and more.

Isolate groups for individual enrolments across multiple modules or learning pathways. Create bespoke training catalogues based on user type (or title, location or any other key information). Or use our multi-portal option (see below) to manage multiple brands or for more segregated user management.

Engage managers, experts, coaches, assessors and mentors

With separate roles for managers (internal supervisors or external coaches), mentors, assessors and training creators/experts, you can easily engage all your key stakeholders.

Managers can access dedicated team reports (online and email). Assessors can grade learner submissions. Mentors can be notified for mentee meetings.

Learning Data reporting View - Customer Training

Sell training to customers or engage multiple groups and brands in days, not months

Obtain your own secure cloud training portal. Set your branding and integrate with your systems or SSO.

Add your content: use our editable library, quickly build your own or upload existing SCORM files.

Upload and enrol learners in their training individually or in bulk via our 10 different enrolment methods.

Set automations for notifications, escalations, reminders, certificates and enable annual re‑certification.

Get help with 1:1 zoom training, self‑paced learning, live support chat and an extensive knowledge base. 

The ease we are able to set up learners on the platform or by sending a SCORM file to our customers to put on their LMS for their own inhouse training is very simple and not time consuming.

David W. - Product & Training Specialist in Australia

Rated 5 out of 5
Zapier Commerce Brands

Integrate with popular eCommerce solutions

Tribal Habits has a native Zapier integration, allowing you to integrate with all popular online shopping platforms – Shopify, WooCommerce, BigCommerce and more.

Build your online shop in any popular ecommerce platform and then automate enrolments into your Tribal Habits portal for a ‘best of breed’ solution.

One platform – multiple portals and branding

While you can manage all stakeholders within a single Tribal Habits portal, you can also set-up multiple portals.

Each portal can have its own URL, logo, branding, name and administrators. Set-up a master (sandpit) portal and then copy content between your employee vs customer portals, or multiple portals for each of your brands.

Financial services portal log-in screen

Get Compliant

Custom data

Create customised data fields to filter and track different groups and stakeholders.

Automated notifications

Automate notifications to managers, experts and mentors (with escalation).

Automated branding

Set-up your brand standards for consistent application to all content.

Internal and external

Manage employees via single-sign-on and contractors/volunteers  by direct login within the same platform!

Manage training with automations

Re-use training across stakeholders

Created training on your products or services for employees? Redeploy for your customers in seconds.

Enrol multiple cohorts into the same module, or quickly copy a module to edit for a specific group. Set up separate employee and customer portals, with different branding and URLs, and copy content between them – with instant rebranding to suit each portal!

Amazing product, we are using TH to document key processes, sure beats the old procedures manual! I love how quickly a topic can be put together and the support from the TH team to help our authors get the most out of the software is awesome.

Michael B. - Managing Director in Australia

Rated 5 out of 5
Manage Training Online

Download our free Manage Training Online Guidebook for a step-by-step guide to saving time, money and hassle with an online learning portal.

Internal Knowledge Sharing epub

Download our free Internal Knowledge Sharing Guidebook for a range of detailed articles on capturing and sharing knowledge and skills from your expert staff.

Frequently Asked Questions

Can we manage employees, customers, contractors, and volunteers all in the same platform?

Yes. Tribal Habits supports multiple user types within a single portal. You can create separate groups for each audience — employees, contractors, customers, volunteers — and assign different training pathways, branding, and access levels to each. Each group sees only the training relevant to them. You can also use custom data fields to filter and report on each group separately.

We train different brands or clients — do we need a separate platform for each?

No. Tribal Habits supports multiple portals from a single subscription. Each portal can have its own URL, logo, branding, name, and administrators. You can set up a master portal and copy content between portals instantly, with branding updated automatically for each. This is particularly useful for organisations managing multiple brands, franchises, or client groups who need segregated environments without the cost of multiple platforms.

Can we sell training through Tribal Habits?

Yes, via ecommerce integration. Tribal Habits connects natively with Shopify, WooCommerce, BigCommerce, and other popular platforms through Zapier. You build your storefront in your preferred ecommerce tool and automate enrolments into Tribal Habits when a purchase is made — giving you a best-of-breed solution without a custom build.

We want to give managers visibility of their team's training without giving them full admin access — is that possible?

Yes. Tribal Habits has a dedicated manager role that gives supervisors access to their own team’s training reports — both online dashboards and automated email updates — without access to other users or admin functions. External coaches, assessors, and mentors can also be given specific roles with appropriate access levels. Managers can receive escalation notifications when team members have overdue training.

Can we send training modules to customers who have their own LMS?

Yes. Tribal Habits allows you to export or share training via secure LMS Links, which can be embedded directly into a customer’s own learning management system. Your content remains trackable — you retain visibility of usage and completion data — while the customer’s users access it in their own environment. SCORM file export is also available.

Can we reuse training we've built for employees with our customers — or do we have to rebuild it?

You can redeploy existing modules to a different audience in seconds. If you’ve built product or service training for your internal team, you can enrol customers into the same module, copy and edit it for a customer-specific version, or move it to a separate customer portal with updated branding — without rebuilding from scratch.

How long does it take to set up multi-group or multi-portal training?

Most organisations are live within days. Obtaining a branded portal, configuring user groups, and enrolling your first learners doesn’t require a lengthy implementation project. If you need multiple portals or ecommerce integration, your onboarding sessions will cover the setup — and our Australian support team is available throughout via live chat, private training sessions, and a comprehensive knowledge base.