Project details

This topic outlines practical steps you can take to develop your ability to influence others. You’ll learn how to maintain positive relationships by influencing effectively; how to assess a situation both from your perspective and another’s perspective; how to determine what’s important to others; how to work with your preferred influencing style, and how to plan to have an influential conversation.

This topic is important as to achieve our desired outcomes in the workplace, we all need to interact, collaborate, and maintain our relationships with other people. Developing your ability to influence will ensure you can achieve outcomes faster and more effectively, minimise conflict and stress, and build relationships and trust by showing others you’re considerate of their needs.