Communicating Effectively in the Workplace Training Course
$27.50 inc. GST
This course focuses on enhancing communication skills within the workplace. It covers key components of effective communication, various communication styles, and the importance of active listening. Participants will learn practical tips for improving both verbal and non-verbal communication, with specific attention to common workplace communication methods such as email, phone calls, and internal meetings.
This course will take approximately 62 minutes to complete.
Why is the Communicating Effectively in the Workplace Course Important?
Communicating effectively is crucial in today’s fast-paced and diverse workplace environments. With increasing demands, shorter deadlines, and a variety of colleagues from different backgrounds, mastering communication skills is essential for driving productivity and fostering a positive work environment. This course provides the tools needed to enhance understanding, collaboration, and overall effectiveness in professional interactions.Target Audience
This course is suitable for all employees who want to improve their ability to understand and be understood, work more effectively with colleagues and teams, and enhance their communication skills in various workplace scenarios. You may also be interested in – Building Personal Resilience Training Course and Communicating with Management and Key Stakeholders Training Course
Topics Covered
- What’s your communication style?
- Interpreting your results
- Communicating during meetings
- Communicating in emails
- Communicating on the phone
- Explore all the insights in this topic
Learner Experience
The course provides practical tips and examples to help learners improve their communication skills. It includes actionable strategies for both verbal and non-verbal communication, with a focus on common workplace scenarios.
Assessment
An assessment is included with the course, requiring 1 out of 3 correct answers to demonstrate understanding.
Learning Outcomes
Upon completing this course, learners will:
- Understand the key components and styles of communication.
- Apply active listening techniques to enhance understanding and interaction.
- Improve their verbal and non-verbal communication skills.
- Utilise best practices for email, phone, and meeting communication.
Business Outcomes
By implementing the strategies from this course, employees can:
- Enhance overall communication effectiveness, leading to improved collaboration and productivity.
- Foster a more harmonious and understanding work environment.
- Reduce misunderstandings and conflicts, contributing to better team dynamics and job satisfaction.
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is the Communicating Effectively in the Workplace Course Important?
Communicating effectively is crucial in today’s fast-paced and diverse workplace environments. With increasing demands, shorter deadlines, and a variety of colleagues from different backgrounds, mastering communication skills is essential for driving productivity and fostering a positive work environment. This course provides the tools needed to enhance understanding, collaboration, and overall effectiveness in professional interactions.Target Audience
This course is suitable for all employees who want to improve their ability to understand and be understood, work more effectively with colleagues and teams, and enhance their communication skills in various workplace scenarios. You may also be interested in – Building Personal Resilience Training Course and Communicating with Management and Key Stakeholders Training Course
Topics Covered
Topics Covered
- What’s your communication style?
- Interpreting your results
- Communicating during meetings
- Communicating in emails
- Communicating on the phone
- Explore all the insights in this topic
Experience
Learner Experience
The course provides practical tips and examples to help learners improve their communication skills. It includes actionable strategies for both verbal and non-verbal communication, with a focus on common workplace scenarios.
Assessment
An assessment is included with the course, requiring 1 out of 3 correct answers to demonstrate understanding.
Outcomes
Learning Outcomes
Upon completing this course, learners will:
- Understand the key components and styles of communication.
- Apply active listening techniques to enhance understanding and interaction.
- Improve their verbal and non-verbal communication skills.
- Utilise best practices for email, phone, and meeting communication.
Business Outcomes
By implementing the strategies from this course, employees can:
- Enhance overall communication effectiveness, leading to improved collaboration and productivity.
- Foster a more harmonious and understanding work environment.
- Reduce misunderstandings and conflicts, contributing to better team dynamics and job satisfaction.
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |