Project Management 13: Review Training Course
$27.50 inc. GST
This course covers what happens after a project ends — and why that moment matters as much as everything that came before it. Learners work through how to gather useful client feedback, how to run a post-implementation review (PIR) that identifies genuine lessons and success measures, and how to apply the principles of continuous improvement to set future projects up for better outcomes.
Designed for Australian and New Zealand workplaces, this is the final topic (#13) in Tribal Habits’ complete project management series. It assumes a solid working knowledge of the project management process and is suited to anyone who leads, contributes to, or is responsible for reviewing the outcomes of projects. On completion, learners receive an instant digital certificate.
This course will take approximately 28 minutes to complete.
Why is the Project Management 13: Review Course Important?
Too many organisations treat project completion as the finish line — close the file, move on, repeat the same mistakes. The reality is that the period immediately after a project closes is one of the most valuable opportunities a team has: to capture what worked, examine what didn’t, and build institutional knowledge that reduces waste and improves performance on every project that follows.
Without a structured review process, lessons go undocumented, client feedback is lost or ignored, and the same problems resurface across different projects and different teams. This course gives project managers and their teams the tools to make the post-project phase productive — not just procedural.
This course directly addresses that gap by providing a clear, practical framework for obtaining meaningful client feedback, conducting a rigorous post-implementation review, and applying continuous improvement principles to future work.
Who Should Complete This Course
- Project managers responsible for formally closing out projects and capturing lessons learned
- Team members who contributed to a completed project and are involved in its review process
- Managers and team leaders who oversee multiple projects and want to build consistent post-project review practices
- Any professional seeking to apply continuous improvement thinking to their project work
Topics Covered
- Client feedback
- Project Review
- Continuous improvement
Course Experience
This course is fully online and accessible anytime, from any location. It uses interactive, scenario-based learning to ground concepts in real project situations rather than abstract theory. Learners can work through the content at their own pace, pausing and resuming as needed.
There is no formal quiz assessment for this course — completion is recorded on finishing the content. On completing the course, learners receive an instant digital certificate. The course is built to WCAG 2.2 AA accessibility standards and is designed to be clear and practical for learners across all literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- Project Management 12: Change Management Training Course
- Project Management 11: Scope Creep Training Course
- Project Management 10: Scope Management Training Course
- Project Management 9: Costs, Risks and Quality Training Course
- Project Management 8: Reporting Training Course
- Project Management 7: Meetings Training Course
- Project Management 6: Communication Training Course
- Project Management 5: Resourcing Training Course
- Project Management 4: Scheduling Training Course
- Project Management 1: Overview Training Course
Learning Outcomes
By the end of this course, learners will be able to:
- Identify the difference between constructive and unconstructive client feedback — and how to obtain the former
- Apply a structured post-implementation review process to evaluate project outcomes against success measures
- Describe the key components of a PIR and the role it plays in organisational learning
- Recognise how continuous improvement principles connect project closure to future project performance
- Contribute to a culture of learning and accountability within project teams and across the organisation
Organisational Benefits
- Build institutional knowledge — Documented PIRs create a record of lessons learned that benefits future project teams, not just those involved in the original project
- Reduce repeated mistakes — Structured post-project reviews identify the root causes of problems before they recur in subsequent projects
- Improve project performance over time — Organisations that embed review practices consistently deliver better results as teams build on what works and correct what doesn’t
- Demonstrate professional project governance — A formalised review process signals to clients, stakeholders, and leadership that projects are managed with rigour and accountability
- Support a culture of continuous improvement — Teams that review and reflect regularly develop stronger performance habits and greater ownership of project outcomes
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is the Project Management 13: Review Course Important?
Too many organisations treat project completion as the finish line — close the file, move on, repeat the same mistakes. The reality is that the period immediately after a project closes is one of the most valuable opportunities a team has: to capture what worked, examine what didn’t, and build institutional knowledge that reduces waste and improves performance on every project that follows.
Without a structured review process, lessons go undocumented, client feedback is lost or ignored, and the same problems resurface across different projects and different teams. This course gives project managers and their teams the tools to make the post-project phase productive — not just procedural.
This course directly addresses that gap by providing a clear, practical framework for obtaining meaningful client feedback, conducting a rigorous post-implementation review, and applying continuous improvement principles to future work.
Who Should Complete This Course
- Project managers responsible for formally closing out projects and capturing lessons learned
- Team members who contributed to a completed project and are involved in its review process
- Managers and team leaders who oversee multiple projects and want to build consistent post-project review practices
- Any professional seeking to apply continuous improvement thinking to their project work
Topics Covered
Topics Covered
- Client feedback
- Project Review
- Continuous improvement
Experience
Course Experience
This course is fully online and accessible anytime, from any location. It uses interactive, scenario-based learning to ground concepts in real project situations rather than abstract theory. Learners can work through the content at their own pace, pausing and resuming as needed.
There is no formal quiz assessment for this course — completion is recorded on finishing the content. On completing the course, learners receive an instant digital certificate. The course is built to WCAG 2.2 AA accessibility standards and is designed to be clear and practical for learners across all literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- Project Management 12: Change Management Training Course
- Project Management 11: Scope Creep Training Course
- Project Management 10: Scope Management Training Course
- Project Management 9: Costs, Risks and Quality Training Course
- Project Management 8: Reporting Training Course
- Project Management 7: Meetings Training Course
- Project Management 6: Communication Training Course
- Project Management 5: Resourcing Training Course
- Project Management 4: Scheduling Training Course
- Project Management 1: Overview Training Course
Outcomes
Learning Outcomes
By the end of this course, learners will be able to:
- Identify the difference between constructive and unconstructive client feedback — and how to obtain the former
- Apply a structured post-implementation review process to evaluate project outcomes against success measures
- Describe the key components of a PIR and the role it plays in organisational learning
- Recognise how continuous improvement principles connect project closure to future project performance
- Contribute to a culture of learning and accountability within project teams and across the organisation
Organisational Benefits
- Build institutional knowledge — Documented PIRs create a record of lessons learned that benefits future project teams, not just those involved in the original project
- Reduce repeated mistakes — Structured post-project reviews identify the root causes of problems before they recur in subsequent projects
- Improve project performance over time — Organisations that embed review practices consistently deliver better results as teams build on what works and correct what doesn’t
- Demonstrate professional project governance — A formalised review process signals to clients, stakeholders, and leadership that projects are managed with rigour and accountability
- Support a culture of continuous improvement — Teams that review and reflect regularly develop stronger performance habits and greater ownership of project outcomes
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |