An Introduction to Crisis Management Training Course
$27.50 inc. GST
Crisis management is the discipline of preparing for, responding to, and recovering from events that threaten to destabilise an organisation. This course introduces the core concepts leaders need to understand, covering the most common types of crisis and the three stages every response moves through: prevention and preparation, response, and recovery.
Built for Australian and New Zealand workplaces, this course gives leaders and senior managers a working introduction to crisis management principles they can apply immediately. Learners receive an instant digital certificate on completion.
This course will take approximately 42 minutes to complete.
Why Is an Introduction to Crisis Management Training Important?
A crisis has the ability to destabilise an organisation quickly — and the situation can be made significantly worse by an incorrect or unpractised response. Leaders who haven’t thought through how they’ll respond before a crisis hits are forced to improvise under pressure, often at the exact moment when clear thinking matters most.
Understanding, preparing for, and practising crisis management gives leaders the ability to respond calmly and appropriately when a real crisis occurs — because that response can’t be learned in the moment.
Who Should Complete This Course
- Leaders and senior managers responsible for organisational decision-making
- Managers who may need to lead a response during a business-disrupting event
- Anyone stepping into a leadership role who hasn’t yet formalised their crisis response thinking
- Leaders seeking a foundation to review and strengthen their organisation’s existing crisis management strategy
Topics Covered
- What is crisis management?
- What are the main types of crises?
- Prevention and preparation
- Response
- Recovery
Course Experience
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause and resume anytime)
- No formal assessment — this course is designed as an introduction to core concepts
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
- No formal assessment — this course is designed as an introduction to core concepts.
Related Courses
- An Introduction to Management
- Managing Teams for Better Performance
- Ethics: Common Workplace Issues
- Ethics: Introduction to Workplace Ethics
- Communicating with Management and Key Stakeholders
- Transitioning From Employee to Manager
- Building Personal Resilience
- Holding Productive 1-on-1 Meetings with your Team
Learning Outcomes
By completing this course, learners will be able to:
- Identify the most common types of crisis that can affect an organisation
- Understand the three stages of crisis management: prevention and preparation, response, and recovery
- Recognise why incorrect responses can escalate a crisis
- Apply foundational crisis management thinking to their own leadership context
- Contribute to a more prepared, calmer leadership response when a crisis occurs
Organisational Benefits
- Build leadership capability to respond calmly under pressure
- Reduce the risk of poor decisions escalating a crisis
- Establish a shared, organisation-wide understanding of crisis management stages
- Support a more resilient, prepared leadership team
- Provide a foundation for reviewing and strengthening existing crisis management strategies
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why Is an Introduction to Crisis Management Training Important?
A crisis has the ability to destabilise an organisation quickly — and the situation can be made significantly worse by an incorrect or unpractised response. Leaders who haven’t thought through how they’ll respond before a crisis hits are forced to improvise under pressure, often at the exact moment when clear thinking matters most.
Understanding, preparing for, and practising crisis management gives leaders the ability to respond calmly and appropriately when a real crisis occurs — because that response can’t be learned in the moment.
Who Should Complete This Course
- Leaders and senior managers responsible for organisational decision-making
- Managers who may need to lead a response during a business-disrupting event
- Anyone stepping into a leadership role who hasn’t yet formalised their crisis response thinking
- Leaders seeking a foundation to review and strengthen their organisation’s existing crisis management strategy
Topics Covered
Topics Covered
- What is crisis management?
- What are the main types of crises?
- Prevention and preparation
- Response
- Recovery
Experience
Course Experience
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause and resume anytime)
- No formal assessment — this course is designed as an introduction to core concepts
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
- No formal assessment — this course is designed as an introduction to core concepts.
Related Courses
- An Introduction to Management
- Managing Teams for Better Performance
- Ethics: Common Workplace Issues
- Ethics: Introduction to Workplace Ethics
- Communicating with Management and Key Stakeholders
- Transitioning From Employee to Manager
- Building Personal Resilience
- Holding Productive 1-on-1 Meetings with your Team
Outcomes
Learning Outcomes
By completing this course, learners will be able to:
- Identify the most common types of crisis that can affect an organisation
- Understand the three stages of crisis management: prevention and preparation, response, and recovery
- Recognise why incorrect responses can escalate a crisis
- Apply foundational crisis management thinking to their own leadership context
- Contribute to a more prepared, calmer leadership response when a crisis occurs
Organisational Benefits
- Build leadership capability to respond calmly under pressure
- Reduce the risk of poor decisions escalating a crisis
- Establish a shared, organisation-wide understanding of crisis management stages
- Support a more resilient, prepared leadership team
- Provide a foundation for reviewing and strengthening existing crisis management strategies
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |