Working with AI: AI Fluency Foundations Training Course
$27.50 inc. GST
Working with AI: AI Fluency Foundations explains what generative AI is actually doing when it produces a response — including why the same question can get a different answer each time you ask — and gives you a simple framework for deciding how much to trust and verify what it produces. It’s the first topic in the five-part Working with AI series, and the foundation the other four topics build on.
You’ll learn to judge AI output based on the stakes involved and the type of task at hand, rather than trusting everything by default or checking everything the same way. The topic also points you to whichever of the other Working with AI topics best matches the gap you want to close next, and finishes with an instant digital certificate on completion.
This course will take approximately 32 minutes to complete.
Why is AI Fluency Foundations Training Important?
AI output that sounds confident and complete isn’t necessarily accurate, and it isn’t necessarily the only answer you’d get if you asked again. Getting either of those wrong can cost time, money, or trust.
Building a quick, reliable habit for judging when to rely on AI and when to verify or cross-check it helps employees use AI productively without being caught out by its most common pitfalls.
This topic gives every employee — not just specialists — a working framework for that judgement call, right from their first interactions with AI tools.
Who Should Complete This Course
- All employees who use, or are starting to use, generative AI tools at work
- Employees new to AI who want a reliable starting framework rather than trial and error
- Experienced AI users who want to sharpen how they judge when to verify output
- Anyone planning to complete other topics in the Working with AI series, as this is the recommended starting point
Topics Covered
- What actually happens when AI generates a response
- Deciding how much to trust an AI output
- Where to go next in building your AI fluency
Course Experience
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause and resume anytime)
- No formal assessment — this course is designed for practical skill-building rather than testing
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
- No formal assessment — this course is designed for practical skill-building rather than testing.
Related Courses
- Working with AI: Critical Thinking in the AI Era
- Working with AI: AI Governance for Managers
- Working with AI: Managing an AI-Enabled Team
- Working with AI: AI-Augmented Performance Reviews
- Working with AI Pathway
- AI Basics in the Workplace Training Pathway
- Information Security: Employee Awareness Training Course
- IT Security Training Pathway
Learning Outcomes
By completing this course, learners will be able to:
- Explain why generative AI can produce a different answer to the same question each time
- Assess AI output based on the stakes involved and the type of task at hand
- Apply a quick, reliable habit for verifying AI output before relying on it
- Identify which Working with AI topic best matches a specific skills gap
Organisational Benefits
- Build a consistent, organisation-wide baseline for how employees judge AI output
- Reduce the risk of costly errors from over-trusting confident-sounding AI responses
- Give every employee a shared framework before they move into role-specific AI topics
- Improve overall AI literacy across the organisation, not just among early adopters
- Demonstrate a considered, organisation-wide approach to safe and productive AI use
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is AI Fluency Foundations Training Important?
AI output that sounds confident and complete isn’t necessarily accurate, and it isn’t necessarily the only answer you’d get if you asked again. Getting either of those wrong can cost time, money, or trust.
Building a quick, reliable habit for judging when to rely on AI and when to verify or cross-check it helps employees use AI productively without being caught out by its most common pitfalls.
This topic gives every employee — not just specialists — a working framework for that judgement call, right from their first interactions with AI tools.
Who Should Complete This Course
- All employees who use, or are starting to use, generative AI tools at work
- Employees new to AI who want a reliable starting framework rather than trial and error
- Experienced AI users who want to sharpen how they judge when to verify output
- Anyone planning to complete other topics in the Working with AI series, as this is the recommended starting point
Topics Covered
Topics Covered
- What actually happens when AI generates a response
- Deciding how much to trust an AI output
- Where to go next in building your AI fluency
Experience
Course Experience
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause and resume anytime)
- No formal assessment — this course is designed for practical skill-building rather than testing
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
- No formal assessment — this course is designed for practical skill-building rather than testing.
Related Courses
- Working with AI: Critical Thinking in the AI Era
- Working with AI: AI Governance for Managers
- Working with AI: Managing an AI-Enabled Team
- Working with AI: AI-Augmented Performance Reviews
- Working with AI Pathway
- AI Basics in the Workplace Training Pathway
- Information Security: Employee Awareness Training Course
- IT Security Training Pathway
Outcomes
Learning Outcomes
By completing this course, learners will be able to:
- Explain why generative AI can produce a different answer to the same question each time
- Assess AI output based on the stakes involved and the type of task at hand
- Apply a quick, reliable habit for verifying AI output before relying on it
- Identify which Working with AI topic best matches a specific skills gap
Organisational Benefits
- Build a consistent, organisation-wide baseline for how employees judge AI output
- Reduce the risk of costly errors from over-trusting confident-sounding AI responses
- Give every employee a shared framework before they move into role-specific AI topics
- Improve overall AI literacy across the organisation, not just among early adopters
- Demonstrate a considered, organisation-wide approach to safe and productive AI use
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |