Emotional Intelligence in Leadership Training Course
$27.50 inc. GST
This course builds the emotional intelligence skills that separate good managers from genuinely effective leaders. Participants develop self-awareness, self-regulation, empathy, motivation, and social skills — the five capabilities that determine how well a leader reads a room, manages pressure, and brings out the best in the people around them. The focus is practical: real workplace behaviours that can be applied immediately, not abstract theory.
Designed for current and aspiring leaders across Australian and New Zealand workplaces, the course is fully online and self-paced. Participants receive an instant digital certificate on completion, providing a record of their professional development.
This course will take approximately 48 minutes to complete.
Why is the Emotional Intelligence in Leadership Course Important?
Leadership effectiveness is rarely a technical problem. Teams disengage, conflicts escalate, and performance stalls when leaders lack the skills to manage their own emotions and read those of others. Poor self-regulation under pressure, low empathy in difficult conversations, and weak interpersonal skills have measurable consequences — for team morale, retention, and organisational performance. These are not soft issues; they show up directly in results.
Leaders who invest in emotional intelligence are better placed to build trust, manage conflict constructively, and make balanced decisions when the stakes are high. This course gives them a clear framework for doing exactly that.
Who Should Complete This Course
- Current leaders and managers seeking to strengthen their interpersonal effectiveness and decision-making
- Aspiring leaders preparing to step into people management roles for the first time
- Team leaders and supervisors are responsible for performance, engagement, and team culture
- Any professional looking to develop self-awareness and build stronger working relationships across their organisation
Topics Covered
- Emotional intelligence in leadership
- Emotional Intelligence and effective leadership
- Self-awareness and self-regulation
- Social awareness and relationship management
- Emotional Intelligence in decision making
Course Experience
This course is fully online and accessible anytime, from any location. Learning is interactive and scenario-based — participants work through realistic leadership situations rather than passive reading. The course is self-paced, with the ability to pause and resume at any point.
There is no graded assessment for this course. On completion, participants receive an instant digital certificate. The course meets WCAG 2.2 AA accessibility standards and is designed to be accessible to learners across all literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- An Introduction to Emotional Intelligence Training Course
- An Introduction to Management Training Course
- Managing Teams for Better Performance Training Course
- Team Culture: Assessing and Managing Training Course
- Holding Productive 1-on-1 Meetings with your Team Training Course
- Communicating with Management and Key Stakeholders Training Course
- Communicating Effectively in the Workplace Training Course
- Ethics: Leaders and Managers Training Course
- Mental Health Awareness for Managers Training Course (AUS Version)
- Duty of Care for Managers Training Course
- Team Culture: Overview Training Course
Learning Outcomes
By the end of this course, participants will be able to:
- Identify the five components of emotional intelligence and explain how each applies to leadership
- Apply self-awareness and self-regulation techniques when managing pressure or conflict in the workplace
- Demonstrate empathy in leadership conversations and team interactions
- Recognise the emotional drivers that affect individual and team motivation
- Contribute to a positive organisational culture by applying strong social and interpersonal skills
Organisational Benefits
- Stronger leadership performance — leaders who understand and manage their emotions make better decisions and build more cohesive teams
- Reduced interpersonal conflict — emotionally intelligent leaders identify and address tension before it escalates into formal complaints or grievances
- Improved employee engagement and retention — people stay longer and perform better under leaders who demonstrate empathy and consistency
- More effective feedback and performance conversations — leaders equipped with social skills and self-awareness conduct difficult conversations with confidence and care
- A measurable investment in leadership capability — documented training supports professional development frameworks and demonstrates organisational commitment to people leadership
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is the Emotional Intelligence in Leadership Course Important?
Leadership effectiveness is rarely a technical problem. Teams disengage, conflicts escalate, and performance stalls when leaders lack the skills to manage their own emotions and read those of others. Poor self-regulation under pressure, low empathy in difficult conversations, and weak interpersonal skills have measurable consequences — for team morale, retention, and organisational performance. These are not soft issues; they show up directly in results.
Leaders who invest in emotional intelligence are better placed to build trust, manage conflict constructively, and make balanced decisions when the stakes are high. This course gives them a clear framework for doing exactly that.
Who Should Complete This Course
- Current leaders and managers seeking to strengthen their interpersonal effectiveness and decision-making
- Aspiring leaders preparing to step into people management roles for the first time
- Team leaders and supervisors are responsible for performance, engagement, and team culture
- Any professional looking to develop self-awareness and build stronger working relationships across their organisation
Topics Covered
Topics Covered
- Emotional intelligence in leadership
- Emotional Intelligence and effective leadership
- Self-awareness and self-regulation
- Social awareness and relationship management
- Emotional Intelligence in decision making
Experience
Course Experience
This course is fully online and accessible anytime, from any location. Learning is interactive and scenario-based — participants work through realistic leadership situations rather than passive reading. The course is self-paced, with the ability to pause and resume at any point.
There is no graded assessment for this course. On completion, participants receive an instant digital certificate. The course meets WCAG 2.2 AA accessibility standards and is designed to be accessible to learners across all literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- An Introduction to Emotional Intelligence Training Course
- An Introduction to Management Training Course
- Managing Teams for Better Performance Training Course
- Team Culture: Assessing and Managing Training Course
- Holding Productive 1-on-1 Meetings with your Team Training Course
- Communicating with Management and Key Stakeholders Training Course
- Communicating Effectively in the Workplace Training Course
- Ethics: Leaders and Managers Training Course
- Mental Health Awareness for Managers Training Course (AUS Version)
- Duty of Care for Managers Training Course
- Team Culture: Overview Training Course
Outcomes
Learning Outcomes
By the end of this course, participants will be able to:
- Identify the five components of emotional intelligence and explain how each applies to leadership
- Apply self-awareness and self-regulation techniques when managing pressure or conflict in the workplace
- Demonstrate empathy in leadership conversations and team interactions
- Recognise the emotional drivers that affect individual and team motivation
- Contribute to a positive organisational culture by applying strong social and interpersonal skills
Organisational Benefits
- Stronger leadership performance — leaders who understand and manage their emotions make better decisions and build more cohesive teams
- Reduced interpersonal conflict — emotionally intelligent leaders identify and address tension before it escalates into formal complaints or grievances
- Improved employee engagement and retention — people stay longer and perform better under leaders who demonstrate empathy and consistency
- More effective feedback and performance conversations — leaders equipped with social skills and self-awareness conduct difficult conversations with confidence and care
- A measurable investment in leadership capability — documented training supports professional development frameworks and demonstrates organisational commitment to people leadership
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |