The Queensland Human Rights Act and Public Entities Training Course
$27.50 inc. GST
This course provides a practical, workplace-focused introduction to the responsibilities Queensland public entities have under the Human Rights Act 2019 (Qld). Learners build the confidence to recognise when human rights may be affected by everyday work, and to apply a structured approach to considering rights in frontline services, regulatory decisions, and policy development.
Through realistic scenarios and guided decision-making, the course shows how to act compatibly with human rights, give “proper consideration” when making decisions, and respond appropriately when concerns are raised. It’s designed for Queensland public sector and public-facing organisations, and includes a completion certificate for record-keeping and compliance purposes.
Please note that this course is not affiliated with the Queensland Human Rights Commission (QHRC) and has been created independently.
This course will take approximately 83 minutes to complete.
Why is the Queensland Human Rights Act and Public Entities Course Important?
When public entities don’t consistently apply human rights principles, decisions can feel unfair, complaints escalate, and organisations face avoidable risk—especially where decisions affect people experiencing vulnerability or disadvantage. This training helps staff embed respectful, rights-aware thinking into everyday work so outcomes are clearer, more defensible, and more consistent.
Under the Human Rights Act 2019 (Qld), public entities have specific obligations when acting or making decisions—these include acting compatibly with human rights and giving proper consideration to relevant human rights in decision-making.
By building practical capability across teams, this course supports better decisions, earlier issue resolution, and stronger community trust.
Who Should Complete This Course
- Employees working in Queensland public entities who make or support decisions affecting the public
- Frontline staff delivering services where rights may be impacted in practice
- Policy, program, or regulatory staff responsible for applying legislation, policy, or procedures
- Managers and team leaders who oversee decision-making, complaint handling, or service delivery
Topics Covered
- Understanding human rights in Queensland
- Key obligations of public entities
- Embedding human rights in public-sector work
- Complaints, dispute resolution and QHRC processes
- Applying the Human Rights Act: Practical examples
Course Experience
Learners can expect:
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause/resume anytime)
- Assessment: 10-question quiz, 10/10 correct answers required
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
There is an assessment for this topic. 10-question quiz, 10/10 correct answers required.
Related Courses
- Conflict of Interests Training Course (AUS Version)
- Ethics: Introduction to Workplace Ethics Training Course
- Ethics: Common Workplace Issues Training Course
- Ethics: Employees and Workers Training Course
- Duty of Care for Managers Training Course
- Duty of Care for Employees Training Course
- Privacy in the Workplace Training Course (AUS Version)
- Privacy in the Workplace and Recruitment Training Course (AUS Version)
- An overview of the Queensland Human Rights Act Training Course
- Diversity Awareness in the Workplace Training Pathway (AUS Version)
Learning Outcomes
By the end of this course, learners will be able to:
- Identify when human rights may be affected by workplace actions or decisions
- Apply a structured approach to giving proper consideration to relevant rights
- Demonstrate practical steps for acting compatibly with human rights in common scenarios
- Respond appropriately to human rights concerns and support early resolution pathways
- Understand how human rights obligations influence service delivery, regulation, and policy decisions
Organisational Benefits
By completing this training course, your organisation will achieve:
- Reduce complaints escalation and improve early issue resolution
- Strengthen decision quality and defensibility across public-facing functions
- Improve consistency across regions, teams, and service channels
- Support audit readiness with clear, repeatable decision-making approaches
- Demonstrate organisational commitment to fair, transparent, rights-respecting services
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is the Queensland Human Rights Act and Public Entities Course Important?
When public entities don’t consistently apply human rights principles, decisions can feel unfair, complaints escalate, and organisations face avoidable risk—especially where decisions affect people experiencing vulnerability or disadvantage. This training helps staff embed respectful, rights-aware thinking into everyday work so outcomes are clearer, more defensible, and more consistent.
Under the Human Rights Act 2019 (Qld), public entities have specific obligations when acting or making decisions—these include acting compatibly with human rights and giving proper consideration to relevant human rights in decision-making.
By building practical capability across teams, this course supports better decisions, earlier issue resolution, and stronger community trust.
Who Should Complete This Course
- Employees working in Queensland public entities who make or support decisions affecting the public
- Frontline staff delivering services where rights may be impacted in practice
- Policy, program, or regulatory staff responsible for applying legislation, policy, or procedures
- Managers and team leaders who oversee decision-making, complaint handling, or service delivery
Topics Covered
Topics Covered
- Understanding human rights in Queensland
- Key obligations of public entities
- Embedding human rights in public-sector work
- Complaints, dispute resolution and QHRC processes
- Applying the Human Rights Act: Practical examples
Experience
Course Experience
Learners can expect:
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause/resume anytime)
- Assessment: 10-question quiz, 10/10 correct answers required
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
There is an assessment for this topic. 10-question quiz, 10/10 correct answers required.
Related Courses
- Conflict of Interests Training Course (AUS Version)
- Ethics: Introduction to Workplace Ethics Training Course
- Ethics: Common Workplace Issues Training Course
- Ethics: Employees and Workers Training Course
- Duty of Care for Managers Training Course
- Duty of Care for Employees Training Course
- Privacy in the Workplace Training Course (AUS Version)
- Privacy in the Workplace and Recruitment Training Course (AUS Version)
- An overview of the Queensland Human Rights Act Training Course
- Diversity Awareness in the Workplace Training Pathway (AUS Version)
Outcomes
Learning Outcomes
By the end of this course, learners will be able to:
- Identify when human rights may be affected by workplace actions or decisions
- Apply a structured approach to giving proper consideration to relevant rights
- Demonstrate practical steps for acting compatibly with human rights in common scenarios
- Respond appropriately to human rights concerns and support early resolution pathways
- Understand how human rights obligations influence service delivery, regulation, and policy decisions
Organisational Benefits
By completing this training course, your organisation will achieve:
- Reduce complaints escalation and improve early issue resolution
- Strengthen decision quality and defensibility across public-facing functions
- Improve consistency across regions, teams, and service channels
- Support audit readiness with clear, repeatable decision-making approaches
- Demonstrate organisational commitment to fair, transparent, rights-respecting services
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
