An overview of the Queensland Human Rights Act Training Course

Why is an overview of the Queensland Human Rights Act Course Important?

Decisions made by public services can affect people’s wellbeing, access to support, and how fairly they are treated. When you understand your rights, you’re better equipped to ask questions, recognise when something doesn’t feel right, and engage confidently with public services.

In Queensland, the Human Rights Act 2019 protects human rights in law (including 23 rights) and places responsibilities on public entities to act compatibly with human rights and give proper consideration to human rights when making decisions. This course helps reduce risk and supports more transparent, fair and respectful decision-making.

Who Should Complete This Course

• Queensland residents who want a straightforward understanding of their rights under the Human Rights Act
• People who regularly interact with public services (e.g. health, education, local councils)
• Employees or volunteers working in or alongside public entities who want stronger human-rights awareness
• Anyone who wants to understand how to raise concerns if a decision feels unfair or unreasonable

Topics Covered

• Understanding human rights
• The human rights protected in Queensland
• How human rights are protected in Queensland
• Responsibilities under the Human Rights Act
• If you think your rights were limited

Course Experience

Learners can expect:

• Fully online and accessible anytime
• Interactive and scenario-based learning
• Self-paced completion (pause/resume anytime)
• Assessment: None (no formal quiz)
• Instant digital certificate on completion
• Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)

Assessment

There is no assessment for this topic.

Related Courses

• Ethics: Introduction to Workplace Ethics Training Course
• Ethics: Common Workplace Issues Training Course
• Conflict of Interests Training Course (AUS Version)
• Duty of Care for Managers Training Course
• Duty of Care for Employees Training Course
• Equal Employment Opportunity for Managers Training Course (AUS Version)
• Equal Employment Opportunity for Employees Training Course (AUS Version)
• Privacy in the Workplace Training Course (AUS Version)
• The Queensland Human Rights Act and Public Entities Training Course
• Diversity Awareness in the Workplace Training Pathway (AUS Version)
• Workplace Diversity in Action Training Course (AUS Version)

Learning Outcomes

By the end of this course, learners will be able to:

• Identify what human rights are and why they matter in Queensland
• Recognise the rights protected under the Queensland Human Rights Act 2019
• Explain how public entities should consider human rights when making decisions
• Understand when and how rights may be limited in certain circumstances
• Outline practical steps for raising concerns and seeking support

Organisational Benefits

By completing this training course, your organisation will achieve:

• Reduce complaints and misunderstandings by building clearer rights awareness
• Support consistent, respectful decision-making in public-facing roles
• Strengthen governance and accountability practices
• Improve confidence in handling challenging conversations and decisions
• Demonstrate organisational commitment to fair and transparent service delivery