An Introduction to Diversity Awareness Training Course (NZ Version)
$27.50 inc. GST
This course introduces the concepts of diversity and inclusion in the New Zealand workplace — what these terms mean in practice, why they matter, and how they contribute to a respectful, productive, and equitable work environment. Learners explore the business case for diversity, the range of identities and backgrounds present in Aotearoa New Zealand’s workforce, and how inclusive behaviours can be applied day to day. The course addresses a broad range of diversity areas, including Māori as Tangata Whenua, culturally and linguistically diverse communities, people with disability, neurodivergent people, LGBTIQ+ communities, and people of all ages, genders, and socio-economic backgrounds.
Developed for New Zealand workplaces, this course is suitable for employees at all levels — whether you are new to these concepts or looking to build on existing knowledge. Learners who complete the course receive an instant digital certificate of completion.
This course will take approximately 27 minutes to complete.
Why is An Introduction to Diversity Awareness Training Important?
New Zealand’s workforce is becoming more diverse in culture, age, ability, gender, and lived experience. Organisations that do not actively build inclusive practices risk missing the talent, innovation, and community connection that a genuinely diverse team provides. Exclusionary behaviour — even unintentional — can damage workplace culture, reduce retention, and expose organisations to legal risk.
Under the Human Rights Act 1993 and the Employment Relations Act 2000, New Zealand workers and employers have clear obligations to prevent discrimination and treat all people fairly in the workplace. These obligations apply across a wide range of protected grounds, including race, sex, disability, age, religious belief, and sexual orientation.
This course gives employees and managers a grounded understanding of what diversity and inclusion look like in practice — building the awareness needed to meet these obligations and contribute to a workplace where everyone can participate fully.
Who Should Complete This Course
- Employees working in Queensland public entities who make or support decisions affecting the public
- Frontline staff delivering services where rights may be impacted in practice
- Policy, program, or regulatory staff responsible for applying legislation, policy, or procedures
- Managers and team leaders who oversee decision-making, complaint handling, or service delivery
Topics Covered
- What is diversity?
- What is inclusion?
- Business benefits of diversity and inclusion
- Challenges to diversity
Course Experience
Learners can expect:
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause/resume anytime)
- Assessment: There is no assessment for this topic
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
There is no assessment for this topic
Related Courses
- Sexual Harassment Awareness Training Course (NZ Version)
- Anti-Bullying and Harassment for Employees and Workers Course (NZ Version)
- Anti-Bullying and Anti-Harassment for Managers Training Course (NZ Version)
- Conflict of Interests Training Course (NZ Version)
- Communicating Effectively in the Workplace Training Course
- An Introduction to Emotional Intelligence Training Course
- Communicating with Management and Key Stakeholders Training Course
- Neurodiversity Awareness Training Course (NZ Version)
- LGBTIQA+ Awareness Training Course (NZ Version)
Learning Outcomes
By the end of this course, learners will be able to:
- Identify the key diversity groups represented in Aotearoa New Zealand’s workforce, including Māori as Tangata Whenua
- Explain what diversity and inclusion mean in a workplace context and why they matter for organisational performance
- Recognise the business and cultural benefits of building an inclusive work environment
- Describe practical, everyday behaviours that contribute to inclusion and respect in the workplace
- Understand the legal obligations that apply to diversity and fair treatment under New Zealand law
Organisational Benefits
- Demonstrates documented commitment to inclusion — provides a record of structured diversity awareness training for audit, reporting, and policy purposes
- Reduces the risk of discrimination complaints — equips staff with the awareness to avoid unintentional exclusionary behaviour before it becomes a formal issue
- Supports attraction and retention of diverse talent — organisations with visible inclusion commitments are better placed to attract and keep a broad range of skilled workers
- Strengthens team culture and psychological safety — when people understand and respect different backgrounds and experiences, collaboration and communication improve
- Prepares the organisation for New Zealand’s demographic shift — training that reflects the actual diversity of Aotearoa’s workforce helps organisations stay relevant, connected, and competitive
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is An Introduction to Diversity Awareness Training Important?
New Zealand’s workforce is becoming more diverse in culture, age, ability, gender, and lived experience. Organisations that do not actively build inclusive practices risk missing the talent, innovation, and community connection that a genuinely diverse team provides. Exclusionary behaviour — even unintentional — can damage workplace culture, reduce retention, and expose organisations to legal risk.
Under the Human Rights Act 1993 and the Employment Relations Act 2000, New Zealand workers and employers have clear obligations to prevent discrimination and treat all people fairly in the workplace. These obligations apply across a wide range of protected grounds, including race, sex, disability, age, religious belief, and sexual orientation.
This course gives employees and managers a grounded understanding of what diversity and inclusion look like in practice — building the awareness needed to meet these obligations and contribute to a workplace where everyone can participate fully.
Who Should Complete This Course
- Employees working in Queensland public entities who make or support decisions affecting the public
- Frontline staff delivering services where rights may be impacted in practice
- Policy, program, or regulatory staff responsible for applying legislation, policy, or procedures
- Managers and team leaders who oversee decision-making, complaint handling, or service delivery
Topics Covered
Topics Covered
- What is diversity?
- What is inclusion?
- Business benefits of diversity and inclusion
- Challenges to diversity
Experience
Course Experience
Learners can expect:
- Fully online and accessible anytime
- Interactive and scenario-based learning
- Self-paced completion (pause/resume anytime)
- Assessment: There is no assessment for this topic
- Instant digital certificate on completion
- Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)
Assessment
There is no assessment for this topic
Related Courses
- Sexual Harassment Awareness Training Course (NZ Version)
- Anti-Bullying and Harassment for Employees and Workers Course (NZ Version)
- Anti-Bullying and Anti-Harassment for Managers Training Course (NZ Version)
- Conflict of Interests Training Course (NZ Version)
- Communicating Effectively in the Workplace Training Course
- An Introduction to Emotional Intelligence Training Course
- Communicating with Management and Key Stakeholders Training Course
- Neurodiversity Awareness Training Course (NZ Version)
- LGBTIQA+ Awareness Training Course (NZ Version)
Outcomes
Learning Outcomes
By the end of this course, learners will be able to:
- Identify the key diversity groups represented in Aotearoa New Zealand’s workforce, including Māori as Tangata Whenua
- Explain what diversity and inclusion mean in a workplace context and why they matter for organisational performance
- Recognise the business and cultural benefits of building an inclusive work environment
- Describe practical, everyday behaviours that contribute to inclusion and respect in the workplace
- Understand the legal obligations that apply to diversity and fair treatment under New Zealand law
Organisational Benefits
- Demonstrates documented commitment to inclusion — provides a record of structured diversity awareness training for audit, reporting, and policy purposes
- Reduces the risk of discrimination complaints — equips staff with the awareness to avoid unintentional exclusionary behaviour before it becomes a formal issue
- Supports attraction and retention of diverse talent — organisations with visible inclusion commitments are better placed to attract and keep a broad range of skilled workers
- Strengthens team culture and psychological safety — when people understand and respect different backgrounds and experiences, collaboration and communication improve
- Prepares the organisation for New Zealand’s demographic shift — training that reflects the actual diversity of Aotearoa’s workforce helps organisations stay relevant, connected, and competitive
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
