Cultural and Linguistic Diversity Awareness Training Course (AUS Version)
$27.50 inc. GST
This course examines what it means to be culturally and linguistically diverse (CALD) in Australia — who CALD people are, the employment challenges they face, and the practical strategies organisations can use to build genuinely inclusive workplaces. Learners gain a grounded understanding of diversity in the Australian context, with real statistics and actionable steps that translate directly into day-to-day workplace behaviours.
Designed specifically for Australian workplaces, this course is suitable for employees and employers at all levels. On completion, participants receive an instant digital certificate confirming their understanding of CALD inclusion principles and workplace strategies.
This course will take approximately 21 minutes to complete.
Why is the Cultural and Linguistic Diversity Awareness Course Important?
Australia is one of the most culturally diverse countries in the world — yet CALD individuals continue to face barriers in the workplace, including discrimination, language difficulties, and under-recognition of their qualifications and experience. When workplaces lack awareness of these challenges, the result can be poor team cohesion, missed talent, exclusion, and complaints that are costly to resolve.
Australian workplaces have a responsibility to be inclusive and representative of the communities they serve. Understanding the needs and strengths of CALD employees and customers helps organisations build better teams, deliver better services, and contribute to a fairer and more equitable society.
This course builds that understanding and provides practical steps any workplace can act on immediately.
Not based in Australia, check out the New Zealand version here!Who Should Complete This Course
- Employees who work alongside colleagues or customers from culturally and linguistically diverse backgrounds
- Managers and team leaders are responsible for building inclusive team environments
- HR and People & Culture professionals supporting diversity, equity, and inclusion initiatives
- Any worker who wants to better understand and contribute to a diverse and respectful Australian workplace
Topics Covered
- CALD people in Australia
- CALD people and employment
- Workplace strategies for supporting CALD people
Course Experience
This course is fully online and accessible anytime — learners can start and stop on their own schedule without losing progress. The content is scenario-based and interactive, presenting real workplace situations that help learners connect theory to practice.
The course is self-paced, so participants can pause and resume whenever it suits them. There is no formal assessment for this course. On completion, learners receive an instant digital certificate for their records. The course is built to WCAG 2.2 AA accessibility standards, with plain-language content designed to be accessible across literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- Equal Employment Opportunity for Employees Training Course (AUS Version)
- Equal Employment Opportunity for Managers Training Course (AUS Version)
- Anti-Bullying and Anti-Harassment for Employees Training Course (AUS Version)
- Anti-Bullying and Anti-Harassment for Managers Training Course (AUS Version)
- Communicating Effectively in the Workplace Training Course
- Verbal Communication: Foundation Skills Training Course
- An Introduction to Emotional Intelligence Training Course
- Ethics: Introduction to Workplace Ethics Training Course
- Ethics: Common Workplace Issues Training Course
- Duty of Care for Employees Training Course
- Neurodiversity Awareness Training Course (AUS Version)
- Aboriginal and Torres Strait Islander Cultural Awareness Training Course (AUS Version)
Learning Outcomes
By the end of this course, participants will be able to:
- Identify what cultural and linguistic diversity means in the Australian workplace context
- Describe the employment challenges commonly faced by CALD people in Australia
- Recognise barriers to inclusion and how they affect individuals and organisations
- Apply practical workplace strategies to support and include CALD colleagues
- Contribute to a workplace culture that reflects the diversity of the broader Australian community
Organisational Benefits
- Reduce discrimination risk — Employees who understand CALD experiences are better equipped to avoid exclusionary behaviours and support respectful, fair treatment across teams
- Strengthen inclusion initiatives — Builds the practical awareness needed to back up diversity policies with genuine day-to-day action
- Improve talent retention — Inclusive workplaces where CALD employees feel valued and supported see stronger engagement and lower turnover
- Support EEO obligations — Demonstrates a documented, organisation-wide commitment to equal opportunity and workplace fairness
- Build a workforce that reflects the community — Helps organisations close the gap between the diversity of Australia’s population and the diversity of their teams
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |
Description
Why is the Cultural and Linguistic Diversity Awareness Course Important?
Australia is one of the most culturally diverse countries in the world — yet CALD individuals continue to face barriers in the workplace, including discrimination, language difficulties, and under-recognition of their qualifications and experience. When workplaces lack awareness of these challenges, the result can be poor team cohesion, missed talent, exclusion, and complaints that are costly to resolve.
Australian workplaces have a responsibility to be inclusive and representative of the communities they serve. Understanding the needs and strengths of CALD employees and customers helps organisations build better teams, deliver better services, and contribute to a fairer and more equitable society.
This course builds that understanding and provides practical steps any workplace can act on immediately.
Not based in Australia, check out the New Zealand version here!Who Should Complete This Course
- Employees who work alongside colleagues or customers from culturally and linguistically diverse backgrounds
- Managers and team leaders are responsible for building inclusive team environments
- HR and People & Culture professionals supporting diversity, equity, and inclusion initiatives
- Any worker who wants to better understand and contribute to a diverse and respectful Australian workplace
Topics Covered
Topics Covered
- CALD people in Australia
- CALD people and employment
- Workplace strategies for supporting CALD people
Experience
Course Experience
This course is fully online and accessible anytime — learners can start and stop on their own schedule without losing progress. The content is scenario-based and interactive, presenting real workplace situations that help learners connect theory to practice.
The course is self-paced, so participants can pause and resume whenever it suits them. There is no formal assessment for this course. On completion, learners receive an instant digital certificate for their records. The course is built to WCAG 2.2 AA accessibility standards, with plain-language content designed to be accessible across literacy levels.
Assessment
No formal scored assessment – instead, reflection points and knowledge checks are embedded throughout
Related Courses
Related Courses
- Equal Employment Opportunity for Employees Training Course (AUS Version)
- Equal Employment Opportunity for Managers Training Course (AUS Version)
- Anti-Bullying and Anti-Harassment for Employees Training Course (AUS Version)
- Anti-Bullying and Anti-Harassment for Managers Training Course (AUS Version)
- Communicating Effectively in the Workplace Training Course
- Verbal Communication: Foundation Skills Training Course
- An Introduction to Emotional Intelligence Training Course
- Ethics: Introduction to Workplace Ethics Training Course
- Ethics: Common Workplace Issues Training Course
- Duty of Care for Employees Training Course
- Neurodiversity Awareness Training Course (AUS Version)
- Aboriginal and Torres Strait Islander Cultural Awareness Training Course (AUS Version)
Outcomes
Learning Outcomes
By the end of this course, participants will be able to:
- Identify what cultural and linguistic diversity means in the Australian workplace context
- Describe the employment challenges commonly faced by CALD people in Australia
- Recognise barriers to inclusion and how they affect individuals and organisations
- Apply practical workplace strategies to support and include CALD colleagues
- Contribute to a workplace culture that reflects the diversity of the broader Australian community
Organisational Benefits
- Reduce discrimination risk — Employees who understand CALD experiences are better equipped to avoid exclusionary behaviours and support respectful, fair treatment across teams
- Strengthen inclusion initiatives — Builds the practical awareness needed to back up diversity policies with genuine day-to-day action
- Improve talent retention — Inclusive workplaces where CALD employees feel valued and supported see stronger engagement and lower turnover
- Support EEO obligations — Demonstrates a documented, organisation-wide commitment to equal opportunity and workplace fairness
- Build a workforce that reflects the community — Helps organisations close the gap between the diversity of Australia’s population and the diversity of their teams
Accessibility
| Platforms | Desktop, laptop, tablet or mobile (widescreen) |
| Browsers | Chrome, Edge, Firefox and Safari are supported (typically versions from 2019 onwards). IE11 is not supported |
| Hosting | Enrol in Tribal Habits portal |
| Accessible | Yes, meets WCAG 2.2 guidelines at a Level AA standard – More info on WCAG 2.2 here |