Psychosocial Hazards for Managers Training Course (AUS Version)

Why Is Psychosocial Hazards for Managers Training Important?

Psychosocial risks rarely announce themselves. They build up through how work is allocated, how teams are managed and how change is introduced. When those risks are poorly managed, the results show up as psychological and physical harm, higher absenteeism, staff turnover, complaints and, increasingly, regulatory action.

Under the model Work Health and Safety Act and Regulations, as adopted in NSW, Queensland, the ACT, South Australia, Tasmania, the Northern Territory and Western Australia, managing psychosocial hazards is an enforceable part of WHS duties. The model Code of Practice gives practical guidance on how those duties can be met.

This course gives managers a clear, structured way to meet those obligations and reduce harm before it occurs.

Who Should Complete This Course

• Managers and supervisors who allocate tasks, set workloads or manage people day to day
• Team leaders responsible for how work is designed and organised in their area
• Managers planning or implementing restructures, new systems or other organisational change
• Any leader seeking a practical, legally grounded approach to managing psychosocial risk

Topics Covered

• Psychosocial hazards and the law
• Psychosocial hazards managers must recognise
• Identifying psychosocial hazards in your workplace
• Assessing psychosocial risks
• Controlling psychosocial risks
• Monitoring, reviewing, and responding
• What good psychosocial risk management looks like

Course Experience

• Fully online and accessible anytime
• Interactive and scenario-based learning
• Self-paced completion (pause and resume anytime)
• Assessment: 10-question quiz, 10/10 correct answers required to pass
• Instant digital certificate on completion
• Accessible design (WCAG 2.2 AA compliant; suitable for all literacy levels)

Assessment

• Yes, 10-question quiz, 10/10 correct answers required to pass.

Related Courses

• Psychosocial Hazards for Employees Training Course (AUS Version)
• WHS Fundamentals for Managers – AU Model Laws Training Course (AUS Version)
• Mental Health Awareness for Managers Training Course (AUS Version)
• Anti-Bullying and Anti-Harassment for Managers Training Course (AUS Version)
• Sexual Harassment Awareness for Managers Training Course (AUS Version)
• Duty of Care for Managers Training Course (AUS Version)
• Strategies to Manage Burnout in the Workplace Training Course
• Right to Disconnect Training Course (AUS Version)

Learning Outcomes

By the end of this course, managers will be able to:

• Identify psychosocial hazards arising from work design, systems, behaviours and organisational change
• Assess psychosocial risks using a structured risk management approach
• Apply practical controls that eliminate or minimise psychosocial risks in their team
• Review control measures to confirm they remain effective as work and teams change
• Understand their legal obligations for managing psychosocial risk under the model WHS laws

Organisational Benefits

• Reduce harm: Lower the risk of psychological and physical injury linked to poorly managed work.
• Reduce absenteeism and turnover: Address the work-related causes that drive sick leave, resignations and complaints.
• Improve audit readiness: Hold documented evidence that managers are trained in psychosocial risk management.
• Lower regulatory exposure: Reduce the likelihood of enforcement action under the model WHS laws.
• Support safe, sustainable work: Give managers a consistent approach to designing and leading work that people can sustain.