• The trusted Australian LMS. Build your own learning. Only pay for active users!
STORE

|

LOGIN

Contact Sales

DEMO

INDUSTRIES

LMS for Franchisors

LMS for Franchisors

Franchisees own their sites. You own the standard. Keep onboarding, compliance and brand training the same at every location, whoever runs it.

Every new franchisee, store manager and casual starter needs to learn how your brand does things, and you can’t be there to teach each one. Tribal Habits lets franchisors build training once, roll it out across the whole network and see completions site by site. Standards hold whether a location opened last week or ten years ago.

BOOK A DEMO
LMS for Franchisors
Industry Reality

The biggest training challenges in franchising

A franchise brand is only as consistent as its least-trained site, and the people running that site work for someone else.

01

You're accountable for people who don't work for you.

Franchisees are independent businesses, but when a site gets service or compliance wrong, your brand wears it.

Tribal Habits gives head office one place to set the training every site runs, delivered locally by franchisees.

02

Onboarding must work for casual, high-churn teams.

Franchise staff are often young, casual and have a higher turn-over rate. Most are also not working at a desk.

Tribal Habits delivers onboarding on any device and tracks completion, so new starters are ready for working the floor faster.

03

Compliance has to hold at every site, not just head office.

Food safety, WHS, responsible service, whatever your sector requires has to be current and evidenced at every location.

Tribal Habits assigns the right training to each site and keeps completion visible, so you can prove it was done.

04

Keep every site on-brand, minus the bottleneck.

Keeping independent operators consistent is hard, and routing every enrolment and sign-off through head office doesn't scale. Child portals give each franchisee a branded space with local admin and reporting, while head office sees the whole network.

Industry Reality

The complete training system for franchisors

Start with existing content where it helps. Build the training that is specific to your brand. Manage delivery and records across the network from one platform.

Pre-built Training

Editable Training Library

Start with the hundreds of editable modules in the training library, including AU/NZ compliance, food and workplace safety, service, conduct and workplace skills. Add your own brand standards, operations and product content as you need it, without waiting on a specialist to build it for you or a developer to publish it.

Franchisors topic builder
Build your own

Interactive Course Builder

Turn your operations manuals, brand standards, product knowledge and store processes into structured, engaging modules using interactive building blocks and Sage AI. Add observation and checklist elements so managers can sign off practical, on-the-floor tasks, and customise courses, certificates and branding per brand or region.

Franchisors training reports
Training Management

Full LMS Features

Automate enrolments, reminders and training pathways. Integrate with your HRIS, workforce and rostering tools. Full reporting including completions, assessment scores and certification expiries across the network. Give each franchisee a child portal with visibility over their own people only.

Tribal Habits has been of great use to my company in improving our training compliance obligations and solidifying employee development.

Sam - The SCC Group

Rated 5 out of 5

Read more verified reviews

The Difference

What a better training system looks like

The same organisation. A completely different training operation.

Before Tribal Habits

With Tribal Habits

Brand standards and operations live in a manual, a shared drive and experienced managers' heads.

They become structured training every site runs the same way.

New starters are onboarded differently at every site, if at all.

Every new starter gets a consistent onboarding pathway on any device, tracked to completion.

Head office routes every enrolment and sign-off, or has no clear view of what sites have done.

Franchisees manage their own people in child portals, with network-wide reporting at head office.

Compliance evidence has to be chased across sites when something goes wrong.

Completion and assessment records are available per site and can be exported on demand.

Content goes stale because updating it is slow and central.

Training is updated once in the platform and delivered to every site that needs it.

The LMS sits separate from your workforce systems, so user admin is manual.

Integrations auto-create users and keep training and workforce data in sync.

Pre-Built Training Library

Training built for how ANZ franchises run

Network-wide compliance covered, your brand built by you

The library includes 500+ editable modules spanning workplace topics, among them AU/NZ compliance, food and workplace safety, service, conduct and people management. Start with what’s built, then tailor it to your brand, sites and roles.

Modules referencing AU/NZ legislation are reviewed by external legal firms as required, including McCullough Robertson, LegalVision and Dentons.

For the training unique to your brand, use the course builder and Sage AI to turn operations manuals, brand standards and store processes into structured, trackable training you can roll out across every site.

Current relevant library topics include (we are regularly adding more)
01

Food safety: Handling and hygiene

02

Food safety: Contamination, storage and allergies

03

WHS fundamentals for employees (AU)

04

Manual handling safety (AU & NZ)

05

Managing slip and trip hazards (AU & NZ)

06

First aid basics refresher

07

General evacuation training (AU & NZ)

01

Essential customer service skills

02

Handling customer complaints

03

Successfully helping upset customers

04

Responsible Service of Alcohol (RSA) recaps

05

Floor service skills in hospitality

06

Food and beverage sales essentials

01

Anti-bullying and anti-harassment

02

Sexual harassment awareness

03

Equal employment opportunity

04

Psychosocial hazards (employees and managers)

05

Mental health awareness (employees and managers)

01

Transitioning from employee to manager

02

Setting expectations with staff and teams

03

Managing staff underperformance (AU)

04

Coaching and developing staff

05

Motivating your staff and teams

01

Information Security: Employee awareness (AU)

02

Information Security: Phishing awareness

03

Privacy in the workplace (AU & NZ)

Pricing

Transparent pricing, based on who actually trains

Most staff don’t do training every month, which is why Tribal Habits charges on monthly active users (someone who logs in at least once during the month). This means you only pay for the people who log in and train each month.

How Monthly active user pricing works

You only pay when someone actually trains

Most staff don’t do training every month, which is why Tribal Habits charges on monthly active users (someone who logs in at least once during the month). This means you only pay for the people who log in and train each month.

View Tribal Habits Pricing here!

How Monthly active user pricing works

What it looks like in practice

A network with 1,200 staff across 50 sites commits to a 300 MAU plan. Many are casuals who only train in the months they’re rostered or onboarding, so active users in a given month might include new starters completing induction, floor staff completing food safety or refresher training, and managers reviewing updated standards. In a busier month, usage may rise; extra users are charged at the plan rate. Casual and seasonal staff who don’t log in that month don’t count toward usage.

What matters beyond the training content

Why do franchise teams choose Tribal Habits?

Onboarding, brand standards, food and workplace safety, product training and your own courses can all sit in one learning platform, delivered the same way across every site.

Training can be assigned by site, region or role, with reporting that shows what has been completed, what is still due, and where follow-up is needed across the network.

Pricing
Pricing

Pay for who trains, not stored users

Monthly active user pricing means casual and seasonal staff only count when they log in. No per-seat fees for a network roster where not everyone trains every month. 

Support
Support

Australian-based support team

No offshore helpdesks. Our Customer Support comes from a local Australian-based team who understands how franchise networks operate in ANZ and the compliance environment they work in. 

Security
Security

Australian hosted, ISO 27001 certified

Your training data, and the data of everyone across your network, stays in Australia. ISO 27001 certification gives you the security expected when handling staff and franchisee information. 

Integrations
Integrations

Works with your existing tools

HRIS, workforce and rostering tools, SSO, and thousands more via Zapier or the Public API. Auto-create users and keep training and workforce data in sync across every site without manual admin. 

Brilliant! So impressed by the level of professionalism and how well the platform performed and improved while meeting our needs as they evolved.

Duncan L - PCYC Queensland

Rated 5 out of 5

Read more verified reviews

Frequently Asked Questions

Can each franchisee manage their own training?

Yes. Child portals give each franchisee or region their own branded space with local admin, enrolments, sign-off and reporting, while head office keeps a view across the whole network.

Can we deliver the same training consistently across every site?

Yes. Training can be assigned by site, region or role, and updated once in the platform so the change reaches every site that needs it. Reporting shows what’s complete, due or overdue across the network.

Can we build training on our own brand standards and operations?

Yes. This is one of the strongest franchise use cases for Tribal Habits. Your team can build training around brand standards, operations manuals and store processes using the course builder, and existing documents and videos can be incorporated.

Can managers sign off practical, on-the-floor tasks?

Yes. Tribal Habits supports observation and checklist activities, so a manager can sign off practical tasks and store audits as part of a broader training program.

Does it work for casual staff who don't sit at a desk?

Training is accessible on any device, including phones, so floor and field staff can complete it without a workstation.

Can we deliver training in more than one language?

You can build and deliver your own content in the languages your network needs.

Do we need an instructional designer to create our own courses?

No specialist authoring software is required. Tribal Habits uses a guided course-building process designed for operations, HR and training staff. Sage AI provides additional assistance during content creation.

Can it integrate with our workforce and rostering systems?

Yes. Tribal Habits integrates with HRIS, workforce and rostering tools via SSO, Zapier or the Public API, so users can be created automatically and training data kept in sync.

Can we bring our existing content and users when we switch?

Yes. Existing users can be imported via bulk upload, and existing SCORM content can be hosted in the platform, so moving off a clunky or underused LMS doesn’t mean starting from scratch.

Where is Tribal Habits hosted?

Tribal Habits data is hosted in Australia. The platform is ISO 27001 certified.

How does pricing work?

Tribal Habits primarily uses Monthly Active User pricing. Users count toward usage when they log in during a calendar month. You can store your full network roster, including casuals who aren’t currently training, without paying for them as active users.